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Refund Policy

Thank you for your purchase! We hope you are happy with your purchase. If you are not satisfied with your purchase for any reason, you may return the product to us for a full/partial refund or an exchange. Please find our Refund Policy below for more information.

 

Eligibility for Refunds and Exchanges

  • The item to be returned must be unused and in the same condition in which you received it.

  • To complete the return process, and issue a refund, a receipt or proof of purchase must be provided.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

  • All items to be returned and refunded must be returned within 14 days, including sale items and items purchased with promotional discounts.

  • All items excluding the items that are marked as gifts will be issued to the original payment method and in the original tender currency (unless otherwise stated).

 

Refund Exceptions for Purchases

The following items cannot be returned:

  • Trading cards, trading card accessories (e.g., Sport cards, trading card binders)

  • Open or defective collectibles

  • Personalized items and digital downloads

  • Opened/unsealed hygiene products

 

For defective or damaged products, please contact us to arrange a refund or exchange.

 

Return Process

  • To return an item, place the item securely in its original packaging and include your proof of purchase, then please mail your return to the address below:

       1000 Lyra Court, Arlington, TX 76013

  • You may also use the prepaid shipping label provided by us enclosed with your package. Return shipping charges will be paid or reimbursed by us.

  • Please do not send the item back to the manufacturer. The items should be returned to the address given above.

 

Refund Times

Refund Method                                               Refund Time (After Refund is Processed)

Credit Card                                                      Three to five business days

Gift Card                                                           Two to three hours

Debit Card                                                        Up to 10 business days

Checking Account                                         Up to 10 business days

SNAP EBT Card                                              Up to 10 business days

Gift Card Balance                                           Up to 10 business days

Promotional Certificate                                 No refund issued

Shop with Reward Points                              Up to 5 business days

Pay in Cash                                                       Up to 10 business days

Pre-paid Credit Card                                      Up to 30 days

 

Partial Refunds or Restocking Fees

Item                                                                                                                Refund

  • Items in original condition past the return window                   80% of the item price

  • Opened CDs, DVDs, VHS tapes, cassette tapes, or vinyl

records (taken out of its plastic wrap)                                                  50% of the item price

  • Items with damage, missing parts, not in original condition,

or that have obvious signs of use for reasons not due to a

seller error.                                                                                                      0% of the item price

 

Questions

If you have any questions concerning our return policy, please contact us at:

 

ATIENO A N AMADI LLC

1000 Lyra Court, Arlington, TX 76013

info@atienoanamadillc.com

www.atienoanamadillc.com

(682) 331 9460

 

Full Name :              First Name                                   Last Name

                                  ___________________                    _____________________

 

Signature:   ________________________

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